SHIPPING
DESGUACES BECERRIL, S.L. undertakes to make mainland national shipments within 24 to 48 business hours and international shipments within 5 days, for all orders placed before 1:00 PM Spanish time. In the case of shipments to the Canary Islands, Ceuta, and Melilla, any indirect and/or customs taxes will be paid at destination by the buyer.
WARRANTY CONDITIONS
RECEIPT OF GOODS – Upon receiving the goods, the customer must verify that they have not been damaged during transport. In the event of any damage, Desguaces Becerril must be notified within twelve (12) hours from receipt. After this period, Desguaces Becerril will not be responsible for transport claims and, therefore, returns of the item for that reason will not be accepted. WARRANTY – All our materials come with a 1-year warranty for individuals who legally qualify as consumers, provided that the installation is carried out by qualified personnel in authorized workshops, following the instructions and specifications of the vehicle’s manufacturer (as evidenced by an invoice). In the event of any failure or anomaly in the material during the warranty period, it must be reported to Desguaces Becerril as soon as possible, who will then instruct the customer on the procedure to follow. The warranty does not apply to electrical or electronic material.
WARRANTY EXCLUSIONS
• Improper handling, inappropriate use, negligence, overloading, or abandonment of the part, as well as current instability, voltage surges, defective installations or assemblies, and other external causes not attributable to the manufacture and quality of the part.
• Damage caused by breakage, impacts, or scratches or by negligent care. • Damage caused by transport, impacts or weather conditions, or any other force majeure or cause not attributable to the quality of the part.
• Repairs and/or installations of the part(s) carried out by unqualified personnel.
• Lack of maintenance of the vehicle into which the part(s) have been installed, or maintenance carried out incorrectly or inadequately according to the manufacturer’s instructions.
For engines:
• Only the main portion of the engine, comprising the cylinder head, block, and its internal operating components, is covered by the warranty. External parts mounted on the engine—such as the injector body, injectors, heaters, spark plugs, belts, hoses, distributor and ignition coils, water pump, thermostat, flywheel, clutch, turbocharger, intake and exhaust manifolds, various radiators, pressure regulators, fan, various sensors, electrical installations, or any other parts not listed above—are excluded.
The timing belt:
• For the warranty to be valid, it is necessary to provide evidence of the replacement of the timing belt, tensioners, and bearings; otherwise, the warranty is void.
• In the case of a timing chain, it must be replaced along with its guides and tensioners.
• Overheating of the engine due to causes not attributable to it.
• Inappropriate use of oils.
• Labor costs are absolutely excluded from the warranty in all cases.
RETURNS AND RIGHT OF WITHDRAWAL
Our commitment is to offer the highest quality and the best warranty. If you are not satisfied upon receiving your order, you have a period of fourteen (14) calendar days from the date of receipt to exercise your right of withdrawal.
In the case of returning parts, the collection expenses will be borne by the customer.
To make a return, the product must be in perfect condition, in its original packaging, and include any manuals, accessories, or promotional gifts if applicable. Once the part is received at Desguaces Becerril and its condition verified, the refund will be processed, deducting packaging and handling costs, in accordance with the payment method used by the customer.
All merchandise must be returned in its original packaging, in perfect condition, and adequately protected so that it is not received with transport seals or adhesive tapes. Otherwise, we reserve the right to reject the return. In any case, the return of erroneous orders placed at the counter in our facilities will be accepted, provided that the customer notifies us of this within two (2) days from the purchase date.
Desguaces Becerril reserves the right to replace, repair, or credit the returned material.
To request a return, please send us an email at: pedidos@desguacesbecerril.com, and we will advise you on the procedure to follow.
ACCEPTANCE
The customer accepts these conditions when making a purchase on www.desguacesbecerril.com, via email and/or upon receiving the conditions along with the merchandise package in-store. Therefore, the seller is only committed to delivering the part in exchange for the agreed price, without any additional charges for installation, repairs, storage or immobilization of the vehicle, compensation, or other contingencies arising from the sale or use of the part purchased by the customer.
The above conditions and warranties apply solely and exclusively to commercial transactions carried out by individuals who legally qualify as consumers. In the case of transactions conducted by entrepreneurs, professionals, legal entities, or individuals who do not have that status, the general rules of the Civil Code, Commercial Code, and complementary legislation will apply. As proof of agreement, and after having read and approved these conditions, the customer accepts them.